product strategy

mused – V&A’s new content-rich website designed for Gen Alpha

mused – V&A’s new content-rich website designed for Gen Alpha

Which Taylor Swift song are you? How well do you know these retro phone games? And how does a Polaroid camera actually work?

It's not very often that I get to product manage websites designed from scratch, so I'm particularly excited about this launch. Introducing mused by the V&A.

The new National Theatre website and the updates you need to know about

The new National Theatre website and the updates you need to know about

The new National Theatre goes live! This has been a total joy to product lead with the amazing team at Substrakt and in close collaboration with a brilliant cross-functional team at the National Theatre.

Read more to learn exactly how we improved the UX and accessibility for NT users – while working towards a truly national theatre.

2022 projects in review – my experience of digital in the performing arts

2022 projects in review – my experience of digital in the performing arts

2022 has seen me meeting a lot of digital needs in performing arts organisations. In this post, I share what these projects focused on, what we built and why.

I round them up by banging my usual product management drum. New digital products and solutions need to go hand in hand with new, thought through workflows designed for efficiency.

Re-building Globe Player – 7 ways not to lead a video-on-demand project

Re-building Globe Player – 7 ways not to lead a video-on-demand project

At last and to great success, Globe Player relaunched at Shakespeare’s Globe. If you are a cultural organisation in the throes of re-platforming your video-on-demand service, here are some insights I thought I’d share from defining, developing and delivering this project.

Read more for the 7 deadly sins when re-building a video-on-demand platform and re-designing the experience.