digital design

Product leading, conference speaking, partnering: My 2024 wrapped

Product leading, conference speaking, partnering: My 2024 wrapped

From leading on digital transformations and new website launches, through to speaking at conferences, and forging new strategic partnerships around digital projects, 2024 was a very busy and varied year for me.

Here’s the freelance product gigs I worked on and some news of what’s to come in 2025.

2022 projects in review – my experience of digital in the performing arts

2022 projects in review – my experience of digital in the performing arts

2022 has seen me meeting a lot of digital needs in performing arts organisations. In this post, I share what these projects focused on, what we built and why.

I round them up by banging my usual product management drum. New digital products and solutions need to go hand in hand with new, thought through workflows designed for efficiency.

Re-building Globe Player – how not to lead a video-on-demand project

Re-building Globe Player – how not to lead a video-on-demand project

At last and to great success, Globe Player relaunched at Shakespeare’s Globe. If you are a cultural organisation in the throes of re-platforming your video-on-demand service, here are some insights I thought I’d share from defining, developing and delivering this project.

Read more for the 7 deadly sins when re-building a video-on-demand platform and re-designing the experience.

20 critical questions to ask stakeholders in discovery

20 critical questions to ask stakeholders in discovery

In my work, I help clients define, develop and deliver digital solutions. My favourite part of this process is to do with discovering the key problems – and translating these into everything a product team will need to understand, to get designing and building.

In this post, I suggest 20 essential questions you should ask your teams to help you define product-related pain points at your organisation – and in their workflows.

The design choices to encourage and avoid when telling a story in VR

The design choices to encourage and avoid when telling a story in VR

Creating an animated visual landscape when developing the virtual reality opera Current, Rising was difficult. The more we tried to make it ‘feel real’, the less real it actually felt. Why?

Some design ideas enhanced and others ruined the feeling of being immersed another world. In this post I share the good ones – and the ones to avoid like the plague.

2017 at Digital Media at the V&A – the year in product review

2017 at Digital Media at the V&A – the year in product review

2017 has been an exciting year for Digital Media at the V&A. We’ve built some brilliant in-house products and with partners such as Google or Preloaded.

And so with this in mind, what did the year bring and what did we launch? Here’s our eventful year in (product) review.