Black Plays Archive is National Theatre’s online catalogue of the first professional production in the UK of plays written by Black British, African, and Caribbean playwrights.
It was a real joy revamp it in collaboration with the excellent team at Substrakt. Learn more about how we improved the user experience, from browsing through to searching, to surface more relevant results to users at all times.
The new National Theatre goes live! This has been a total joy to product lead with the amazing team at Substrakt and in close collaboration with a brilliant cross-functional team at the National Theatre.
Read more to learn exactly how we improved the UX and accessibility for NT users – while working towards a truly national theatre.
2022 has seen me meeting a lot of digital needs in performing arts organisations. In this post, I share what these projects focused on, what we built and why.
I round them up by banging my usual product management drum. New digital products and solutions need to go hand in hand with new, thought through workflows designed for efficiency.
In my work, I help clients define, develop and deliver digital solutions. My favourite part of this process is to do with discovering the key problems – and translating these into everything a product team will need to understand, to get designing and building.
In this post, I suggest 20 essential questions you should ask your teams to help you define product-related pain points at your organisation – and in their workflows.
It might sound obvious, but it’s pretty much impossible to build a brilliant product relatively fast, if you don’t work closely with stakeholders.
You can try, but chances are, it will be a disaster. Here are my tips to help you build trust in your cross-functional team while you build a digital product.
