user experience

The revamped Black Plays Archive: Making plays and playwrights easy to find

The revamped Black Plays Archive: Making plays and playwrights easy to find

Black Plays Archive is National Theatre’s online catalogue of the first professional production in the UK of plays written by Black British, African, and Caribbean playwrights.

It was a real joy revamp it in collaboration with the excellent team at Substrakt. Learn more about how we improved the user experience, from browsing through to searching, to surface more relevant results to users at all times.

Working with users in early stage development to design a better product

Working with users in early stage development to design a better product

How do you go about designing and building the right product for your target audience? Minimise the wrong decisions.

When I worked with Substrakt product managing Viadukt, we worked closely with users in the initial stages of design to build a product that makes it easier to book tickets to live performances online. Learn how you can do it too.

The new National Theatre website and the updates you need to know about

The new National Theatre website and the updates you need to know about

The new National Theatre goes live! This has been a total joy to product lead with the amazing team at Substrakt and in close collaboration with a brilliant cross-functional team at the National Theatre.

Read more to learn exactly how we improved the UX and accessibility for NT users – while working towards a truly national theatre.

How to turn a Dickens manuscript into an immersive experience

How to turn a Dickens manuscript into an immersive experience

How might you bring a ‘difficult’ museum object – say a Victorian manuscript – to life to encourage teenagers to pursue their own creative endeavours?

A few of us at the V&A, together with immersive theatre experts Punchdrunk set out on a mission to create an immersive experience for them about Charles Dickens.

2017 at Digital Media at the V&A – the year in product review

2017 at Digital Media at the V&A – the year in product review

2017 has been an exciting year for Digital Media at the V&A. We’ve built some brilliant in-house products and with partners such as Google or Preloaded.

And so with this in mind, what did the year bring and what did we launch? Here’s our eventful year in (product) review.

How my nephew taught me to become a better product manager

How my nephew taught me to become a better product manager

Asking why and saying ‘I don’t know’ at opportune moments is very helpful in how you build products. Put simply, it’s good to think like a four year old sometimes.

These are my five favourite questions – inspired by my four year old nephew – that helped me define the new What’s On at the V&A website.